Terms and conditions
Welcome to Steel Personal Training, accessible at https://steelpersonaltraining.com/ and through our dedicated mobile application. We prioritize the privacy of our visitors and app users. This Privacy Policy outlines the types of information collected and recorded by Steel Personal Training and its use.
For additional questions or more information about our Privacy Policy, please contact us directly.
This policy applies to data collected through our website and mobile application. By using these platforms, you agree to the collection and use of information in accordance with this policy.
The personal information that you provide will be made clear to you at the point we request it. This includes:
- Direct contact details such as your name, email address, and phone number.
- Registration details when you create an account on our website or app.
For users of our mobile application, we may collect additional data related to app usage, device information, and preferences to enhance your personal training experience.
We use the information we collect to:
- Operate and maintain our website and app.
- Personalize your experience.
- Communicate with you for customer service, updates, and marketing purposes.
- Develop new features and services.
Our website and app use ‘cookies’ and log files to collect data for improving user experience and analyzing trends.
Our Privacy Policy does not apply to third-party websites or advertisers. Please consult their respective Privacy Policies for more information.
We ensure the security of your data with strict confidentiality and security measures.
Under the CCPA, California consumers have the following rights:
- Right to Know: You can request disclosure of the categories and specific pieces of personal data collected.
- Right to Delete: You can request the deletion of personal data collected about you.
- Right to Opt-Out of Sale: You can request that a business not sell your personal data.
If you wish to exercise any of these rights, please contact us. We will respond within one month of receiving your request.
GDPR Data Protection Rights
We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:
- Right to Access: You can request copies of your personal data. A small fee may be charged for this service.
- Right to Rectification: You can request correction of any inaccurate information and completion of incomplete information.
- Right to Restrict Processing: You can request restriction of processing of your personal data, under certain conditions.
- Right to Object to Processing: You can object to the processing of your personal data, under certain conditions.
- Right to Data Portability: You can request the transfer of collected data to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us. We will respond within one month of receiving your request.
Protecting children’s privacy online is crucial. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Steel Personal Training does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately for its prompt removal.
Our Privacy Policy may be updated periodically. We recommend reviewing this page for any changes. Notifications of changes will be posted here and are effective immediately after publication.
Refund and Cancellation Policy:
- Service Levels, Not Individual Trainers: We provide training levels (e.g., beginner, intermediate, advanced) rather than guaranteeing a specific trainer. Should your designated trainer be unavailable, we ensure the same level of service with another qualified trainer.
- No Refunds or Transfers: All purchased packages are non-refundable, non-transferable, and non-freezable.
- Operating Days: Training sessions are conducted from Monday to Friday on a monthly basis. The weekends are off.
- Right to Object to Processing: You can object to the processing of your personal data, under certain conditions.
- Rescheduling: Sessions typically occur at fixed time slots. Any rescheduling is at the trainer’s discretion and is not a guaranteed service offering.
- Liability Waiver: Our business is not responsible for any injuries or issues that arise from gym activities or interactions with trainers or staff.
By using our website and making a payment, you:
- Confirm that you have read, understood, and agree to abide by the terms and conditions stated above.
- Grant Steel Personal Training the right to store and process your personal data as required for the provision of the services you’re availing.
Please note: Your continued use of this website and any payment made constitutes your acceptance of these terms and conditions.
For queries or suggestions about our Privacy Policy or Terms and Conditions, Contact Us.